| Tech Support: "I need you to right-click on the Open Desktop." Customer: "Ok." Tech Support: "Did you get a pop-up menu?" Customer: "No." Tech Support: "Ok. Right click again. Do you see a pop-up menu?" Customer: "No." Tech Support: "Ok, sir. Can you tell me what you have done up until this point?" Customer: "Sure, you told me to write 'click' and I wrote click'." | 
